Question 1

Return & Refund policy

Answer

We can't accept returns, exchanges, or refunds unless you received a defective item. In this case, send us an email (within 10 days of receiving it) with your order number, and we will help you out.

Question 2

I want to resell this game, how do I do that?

Answer

If you are a 501(c)(3) nonprofit organization (animal rescue, shelter, sanctuary, humane education...), we provide Rescued! at cost so you can resell it at MSRP and keep all profits for your organization. Contact us for details.

Question 3

You don't make any profit from selling Rescued!. Really??

Answer

Yes. All profits from the sale of Rescued! go to the 501(c)(3) nonprofit animal rescue and education organizations selling it. When buying Rescued! on this website, all profits go to Clorofil, an all-volunteer nonprofit micro-sanctuary founded by Isabelle Cnudde, the creator of the game.

Question 4

I am living outside the US, how can I buy Rescued!?

Answer

Rescued! is currently not sold outside the US. Sorry. We are a bit too small at the moment to deal with customs, international tax and shipping.

Question 5

Privacy policy

Answer

The only information we have is your name, email, and address. We will never share it with any third party. It stays between you and us.

Question 6

How is my payment on this website secure?

Answer

We don’t see nor store any of your credit card information. All payments are handled by Square and Paypal, our payment platforms.

Question 7

I want to buy more than 12 games but the shipping price is exorbitant!

Answer

We made the shipping price for an order with more than 12 games artifically high so you would look here and contact us :) We can totally ship a larger number of games for a more reasonable price, just let us know how many games you want and your address, and we will send you a custom quote for the shipment.

Question 8

Who is Clorofil?

Answer

Clorofil is an all-volunteer 501(c)(3) nonprofit founded by Isabelle Cnudde, the creator of Rescued!. Its mission is to educate the public about the plight of farmed animals and the impact of animal agriculture on our planet. Clorofil runs a micro-sanctuary in the San Francisco Bay area, where volunteers rescue, rehabilitate, and rehome farmed animals.